Privacy Policy for Web Guard VPN

1. Introduction

At Web Guard VPN, your privacy is our primary concern. We operate under a strict "Privacy by Design" framework. This Privacy Policy explains how we handle your data—or more importantly, how we choose not to collect it.

By using our website and services, you consent to the data practices described in this policy.

2. Our Strict No-Logs Policy

We maintain a rigorous Zero-Logs Policy. Web Guard VPN does not, and will never, collect or store any of the following information:

• No Connection Logs: We do not log your IP address, the VPN IP address you use, or connection timestamps.
• No Activity Logs: We do not monitor, record, or store the websites you visit, the data you download, or the applications you use.
• No DNS Queries: All DNS requests are handled through our private, encrypted servers and are not logged.

Essentially, we have no data to share with third parties or government agencies even if legally compelled, because the data simply does not exist.

3. Information We DO Collect

To provide a functional service and manage your subscription, we collect the minimum amount of data required:

• Email Address: Used solely for account creation, password resets, and critical service updates.
• Payment Data: Handled by our secure third-party payment processors. We do not store your full credit card details on our servers.
• Customer Support Logs: If you contact us, we keep a record of that correspondence to help resolve your technical issues.

4. How We Use Information

The limited information we collect is used only to:

1. Verify your identity during login.
2. Process your subscription payments and renewals.
3. Improve the performance and stability of our global server network.
4. Send you essential security alerts or technical notifications.

5. Data Security and Encryption

We employ industry-leading security measures to protect your account data:

• AES-256 Encryption: All user traffic is encrypted using the Advanced Encryption Standard with 256-bit keys.
• Secure Protocols: We utilize modern protocols like WireGuard® and OpenVPN to ensure the highest level of security.
• Server Hardening: Our servers are regularly audited and run on RAM-only modes where possible to ensure data volatility.

6. Cookies and Tracking

Our website uses "functional cookies" only to remember your login session. We do not use third-party tracking cookies or advertising pixels that follow you across the web. You can disable cookies in your browser settings, though some parts of our dashboard may lose functionality.

7. Third-Party Links

Our website may contain links to other sites. Web Guard VPN is not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy statements before providing them with any personal data.

8. Data Retention

We retain your email address and billing history for as long as your account is active. If you choose to delete your account, this data is permanently purged from our active databases within 30 days, unless a longer retention period is required by law for tax/accounting purposes.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We recommend reviewing this policy periodically.

10. Contact Information

If you have any questions or concerns regarding your privacy at Web Guard VPN, please reach out to our Data Protection Officer:

Email: privacy@webguardvpn.com
Official Site: webguardvpn.com